Razer Basilisk V2 scroll wheel not working | Razer Insider
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Question

Razer Basilisk V2 scroll wheel not working

  • September 25, 2023
  • 1 reply
  • 172 views

I’ve tried pressing the scroll wheel in but it doesn’t work.

I have to press it hard a few times or bump the mouse to make it work again. I’ve already resetted the mouse and also tried blowing compressed air into it but nothing seems to work. Reconnected it to another PC and another port but still doesn’t fix the problem.

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1 Reply

Razer.Zionzedd
  • Razer Support
  • September 26, 2023

I’ve tried pressing the scroll wheel in but it doesn’t work.

I have to press it hard a few times or bump the mouse to make it work again. I’ve already resetted the mouse and also tried blowing compressed air into it but nothing seems to work. Reconnected it to another PC and another port but still doesn’t fix the problem.

@ChinoukVM,

 

I responded to your other post and will lock this one. Thanks!