Razer Basilisk V3 Pro dongle not working | Razer Insider
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Question

Razer Basilisk V3 Pro dongle not working

  • October 2, 2023
  • 1 reply
  • 41 views
P

My Razer Basilisk v3 Pro dongle is no longer working .

I have tried contacting local support in Brazil, but the web page that was supposed to open gives an error message.

Is there another channel or way to contact product support, maybe a direct e-mail adress?

Thank you.

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • 3366 replies
    • October 3, 2023

    Hello plgusam,

    I'm sorry to hear that you're having trouble with your Razer Basilisk V3 Pro dongle. Have you tried reaching out to Brazil Support at suporte@razerzone.com.br? If you need further help, feel free to send me a PM with your device's serial number so I can verify its model and check for any available updates. Have a great day!

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