Razer Basilisk V3 X Hyperspeed freezing | Razer Insider
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Question

Razer Basilisk V3 X Hyperspeed freezing

  • August 11, 2023
  • 1 reply
  • 261 views

TOPAZbuzzZomp585

Every time when i leave the mouse for typing it just freezes for 5 seconds and i can’t do anything. No other mouses that i own have this problem. 

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1 Reply

Razer.Aero
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  • Razer Support
  • August 14, 2023

Hey TOPAZbuzzZomp585,

Sorry to hear that you're having trouble with your Razer Basilisk V3 X HyperSpeed. Have you noticed this issue while Razer Synapse 3 is running in the background? Have you attempted any troubleshooting yet? It would be helpful to know so that I can avoid repeating any steps you may have already taken. Please PM me with your device serial number. This way, I can verify its model and investigate what might be causing the problem. I hope to hear from you soon.