Razer Basilisk X can't be detected | Razer Insider
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Question

Razer Basilisk X can't be detected

  • November 30, 2023
  • 1 reply
  • 19 views

funbestLavenderGray247

As the title says my Basilisk X cannot be detected by my laptops Bluetooth. My phone can detect it for some reason, but no matter what i do it wont appear on my laptop even in pairing mode. I did recently reset my laptop wiping everything so that might be the reason, but i don’t understand why it’s not detectable.

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1 Reply

Razer.Aero
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  • Razer Support
  • 3319 replies
  • November 30, 2023

Hello funbestLavenderGray247,

Have you tried testing the mouse on a different computer? You can also try to update your Bluetooth drivers via “Device Manager” and select "Bluetooth." If that doesn’t help, PM me your device serial number so I can provide other workarounds. All the best!

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