Hello for 3 days I have been trying to find the code, ask for help, but no one is helping me or I may not have looked well, I received 0 emails with the code 7.1 Surround, it tells me: Your Razer device is not eligible to receive a 7.1 surround sound activation code. Please refer to 7.1 Gaming Headset Surround Sound System for eligible products.
How to find the serial number. I have this Headset: Razer Blackshark V2 PRO
Razer Blackshark V2 PRO 7.1 Surround
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ButtonBluecarradio632 wrote:
Hello for 3 days I have been trying to find the code, ask for help, but no one is helping me or I may not have looked well, I received 0 emails with the code 7.1 Surround, it tells me: Your Razer device is not eligible to receive a 7.1 surround sound activation code. Please refer to 7.1 Gaming Headset Surround Sound System for eligible products.
How to find the serial number. I have this Headset: Razer Blackshark V2 PRO
Hi ButtonBluecarradio632,
The Razer BlackShark V2 Pro doesn’t support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your headset. Please refer to this link and follow the instructions to configure THX Spatial Audio on Razer Synapse. I hope this helps. If you have any other questions or concerns, feel free to PM. Stay awesome!
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