I’ve had a Razer BlackShark V2 Pro headset since April 2021 and it’s been great up until this morning…
I unplugged the headset from the charge cable and tried to power it on, nothing. The power LED doesn’t illuminate and the headset is not recognized when plugged into my PC.
Anything I can do to troubleshoot this? I use it daily for work calls and it was working just fine yesterday.
Hi cptskippy,
I’m here to help. I’m sorry to hear about your Razer BlackShark V2 Pro not turning on. To isolate the issue, please try to perform the troubleshooting steps from this article. I hope this helps. Feel free to send me a PM with your device serial number if you need additional assistance. Have a great day!
*Thread locked to curb the conversation to PMs.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
