Razer BlackWidow V3 Mini HyperSpeed not working after a hard reset

Hello,
I had to apply a hard reset using ESC+BloqMay+Espace.
After it the keyboard is not connecting to any device even using the cable connection.
I tried to upgrade the firmware and it shows it has been updated correctly but the keyboard does not work and does not connect to the computer. I tried to reset it again and it does not work neither.
I tried it with a laptop with windows 10 and an iMac.

Does anybody know how to solve this problem?

Thanks in advance!