Razer blade 14 Battery Swollen | Razer Insider
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Razer blade 14 Battery Swollen

  • November 23, 2023
  • 1 reply
  • 137 views
Ruicheng.Feng

I’m very sure that my battery is swollen cause my touchpad can’t work properly now and it is a little bit lifted. Don’t know where can I get it replaced in Germany. Serial No.: (Removed serial number fo security purposes)

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • November 24, 2023

Hello Ruicheng.Feng,

I’m here to help. I'm sorry to hear about your Razer Blade 14 battery swelling issues. It's important for your safety that you refrain from using the laptop until we can resolve the problem. I can create a case and forward this to our support team for a replacement battery request. Please PM me with the following information below:

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase: (you may skip this part if the unit is already out of warranty.)
Subscribed to Razer Care?: Yes/No
Photos of the laptop show the damage to the device.
Save the shareable file via a Google Drive listed [url=https://mysupport.razer.com/app/answers/detail/a_id/4011]here[/url].

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