Razer Blade 14 Performance Issues (2023) | Razer Insider
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Razer Blade 14 Performance Issues (2023)

  • February 21, 2024
  • 1 reply
  • 245 views
Tangelogreathome802

Want to see if anyone else is experiencing these issues: 

  • Blue Screens
  • Random Driver fails such as AMD CPU driver and GPU drivers
  • Device freezes such as using chrome and all of a sudden everything stops working 

I use this device as my work computer and it would be hard to be without it but something seems to be going on with the hardware. I checked event viewer and AMD Driver failure event is happening but all it says is that “it failed to create a file that already existed”

 

Any help would be appreciated 

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    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • 3246 replies
    • February 22, 2024

    Hi Tangelogreathome802,

    I'm sorry to hear that you're experiencing performance issues with your Razer Blade 14. Regarding the blue screens and driver failures, it's possible that there may be a software issue causing these problems. Have you tried updating your drivers and running a virus scan on your device? This could help identify any potential software issues that may be causing these problems. If the same problem persists, PM me the following information below so I can initiate a case on your behalf and escalate this issue to our higher support team for more advice on troubleshooting. 

    Full name:
    Email:
    Mobile/Phone Number:
    Laptop serial number:
    Country:
    Date of purchase:
    Place of purchase:
    Subscribed to Razer Care?: Yes/No


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