Razer Blade 15 base model 2021 battery issue | Razer Insider
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Razer Blade 15 base model 2021 battery issue

  • October 28, 2022
  • 4 replies
  • 33 views
D
My razer blade laptop's battery is swelled. But I'm confused about where can I get help. It said my laptop is no longer covered by Razer's Limited Warranty. I bought it only about a year and half ago. And the battery swelled！ :( So where can I get help to repair it?
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    4 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • October 28, 2022
    I'd contact Razer Support first (if you haven't done it yet): https://mysupport.razer.com/app/contact-support
    D
    • diaoguai
    • Author
    • October 28, 2022
    FiszPL
    I'd contact Razer Support first (if you haven't done it yet): https://mysupport.razer.com/app/contact-support
    Yes. I have tried this but it shows "no longer covered by Razer's Limited Warranty". And I don't know how to get further support. I can pay for a replacement for my battery but I just find no way to contact them.
    F
    I have studied recently warranty policy and there are a couple of senteces regard to battery. It is covered 1-2yrs depends on the country you bougth your machine at. There is one exclusion related to battery, its lifetime. In case of bloated battery while your machine is still on the warranty - it should be fixed. Actually, Ive been awaiting since 24 days for replacement as my laptop's battery bloated damaging as well the keyboard/mainboard. It is warranty repair.
    Razer.Speedcr0ss
    diaoguai
    Yes. I have tried this but it shows "no longer covered by Razer's Limited Warranty". And I don't know how to get further support. I can pay for a replacement for my battery but I just find no way to contact them.
    Hey diaoguai! Please send me a PM including your laptop's serial number and your location/region via PM as I want to check if you are within Razer's shipping network.
    flowgeoGiantsOrange337
    I have studied recently warranty policy and there are a couple of senteces regard to battery. It is covered 1-2yrs depends on the country you bougth your machine at. There is one exclusion related to battery, its lifetime. In case of bloated battery while your machine is still on the warranty - it should be fixed. Actually, Ive been awaiting since 24 days for replacement as my laptop's battery bloated damaging as well the keyboard/mainboard. It is warranty repair.
    Please send me a PM too. By the way, I replied to your other thread. *Thread is now locked so I can divert our conversations privately.
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