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RAZER CYNOSA V2 is not working

H
My RAZER CYNOSA V2 keyboard was just bought for 2 months, and it just stop working this morning suddenly, not detected and the windows told me the USB device is malfunctioning. The worst thing is that when i try to search for the warranty service, i am in Hong Kong, and it seems there is no where for any repair centre, not just like normal home applicates. I can almost tell I will never buy any Razer product anymore....
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    3 Replies

    FiszPL
    Vanguard
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    • FiszPL
    • VANGUARD
    • 7237 replies
    • October 17, 2022
    Did you've tried it on other PC? Where did you bought your keyboard? If in some local shop, then RMA it in the local shop - they'll do the rest.
    H
    1 person likes this
    • H
      homefirstSpanishBlue216
    H
    Is it a local online shop, finally I found the wholesaler agent to take the responsibility. Unfortunately their office hour is same as my office hour, it is a joke for the 2-year warranty. btw, may i ask what RMA stand for? edit: just found RMA = Return Merchandise Authorization
    R
    Today I faced the same problem, the keyboard suddenly turned off.
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