Just bought my razer deathadder essential white now when I am connecting it with my Iqoo 7 (it's not a bad phone can run 120 fps smoothly), it doesn't work when I use it with my keyboard I have used many mouses but this is the only one which doesn't work with my phone, is it because of high polling rate since it causes a lot of power consumption, I have tried using it in my mom's phone and it works perfectly (both keyboard and mouse were working together), is it because of drivers, my phone is not damaged and updated, please help since it's my first Razer mouse.
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Just bought my razer deathadder essential white now when I am connecting it with my Iqoo 7 (it's not a bad phone can run 120 fps smoothly), it doesn't work when I use it with my keyboard I have used many mouses but this is the only one which doesn't work with my phone, is it because of high polling rate since it causes a lot of power consumption, I have tried using it in my mom's phone and it works perfectly (both keyboard and mouse were working together), is it because of drivers, my phone is not damaged and updated, please help since it's my first Razer mouse.
Yes, try updating your phone’s OS. It’s a possible driver or compatibility problem. Also, it’s a gaming mouse for PC so it’s a hit or miss if you’re using it on a cellphone. To unlock its full potential, it’s best that you use it on a computer where you can install Synapse app. Feel free to check its guide here and PM me anytime should you need further assistance. Thanks!
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