Razer Hammerhead True Wireless not Working
My hammerhead earbuds doesn't have any instructional voice like "Pairing", "Power On", or "Power Off". I tried to reset the earbuds by tapping 3 times and by putting them in the case for at least 5 seconds. I tried pairing by pressing and holding on both earbuds and also by keeping the case open next to my device. I tried to pair them to iPhone 13 Pro, Windows 10, Windows 11, and MacOS. The case is fully charged as the light is green and I kept it on charger all night long.
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- Razer Support
- 2388 replies
Wolverine27xDid you already try to update the firmware through the app? Please PM me the serial number so I can validate its model and check for other steps to help you resolve the problem. Thanks! *Thread locked to curb conversation to PM.
My hammerhead earbuds doesn't have any instructional voice like "Pairing", "Power On", or "Power Off". I tried to reset the earbuds by tapping 3 times and by putting them in the case for at least 5 seconds. I tried pairing by pressing and holding on both earbuds and also by keeping the case open next to my device. I tried to pair them to iPhone 13 Pro, Windows 10, Windows 11, and MacOS. The case is fully charged as the light is green and I kept it on charger all night long.
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