Razer hammerhead tws x left earbud doesn’t turn off when in the case and battery drainage issue only in left earbuds | Razer Insider
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Question

Razer hammerhead tws x left earbud doesn’t turn off when in the case and battery drainage issue only in left earbuds

  • July 25, 2023
  • 4 replies
  • 1794 views

awesomesystemUmber622

At first the left earbud wont turn on it went completely dead but after charging for some minutes it turns on but when i put it inside the case and close the lid its still connected to my phone and working and there is also battery drainage issue on the left earbud

4 Replies

  • Insider Mini
  • August 6, 2023

I have the same issue. But now it developed to a level where neither of the earbuds turn off when they are back in the case. Also they lose connection to eatch other.


  • Insider Mini
  • September 26, 2023

I have the same issue, please let me know if there's a solution yet.


FIREOPALCrimsonradio582

Had this same issue, I saw a support staff mention to drain the battery to 0 percent and then charge it to 100 lemme know if this works.


LimitlessNum20

i have this issue at times too. you can try cleaning the contacts on the bottom of your buds with isopropyl alcohol, and use a cotton swap to gently clean the contacts in your case. or maybe the magnet in your case is going bad since that's how they turn off. if all fails; you can try looking for a new left bud on eBay. granted they aren't brand new, but they work. i got a new right side for my hammerhead TWS pro, and it barely feels used at all. and if the replacement still has the issue, you can try and buy a replacement case on ebay. its a lot cheaper than getting a whole new pair.

 

hope this helps!