I let go of the key and it is like I am holding it, I tried updating firmware and resetting settings to default on the keyboard, and reinstalling synapse and the only solution is to wiggle the key, so it detects that I let go, it is a brand-new keyboard I bought 15 days ago.
Hi ImpiusBR,
Thanks for alerting us about the problem. It’s highly likely hardware-related, but you can try updating its firmware by following the steps here. If that didn’t help, it’s best that you send me a PM with the serial number so I can verify your keyboard's model and check my resources for other options to help you further.
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