Razer Kiyo Not working | Razer Insider

Razer Kiyo Not working

  • 29 January 2023
  • 5 replies
  • 94 views
E
Hi,

Just installed Synapse 3 and my Kiyo is not working. When I click on it open and closes quickly. Does anyone have the same issue. I see this issue has been reported by others but is there a fix?

5 Replies

R
Mine does the same thing.

Stopped working in the middle of a meeting around Thanksgiving and I decided to throw a couple of hours at it today to try and get it working again. Repaired & Updated Synapse to the latest version, Updated my firmware on the camera too. Yes, I rebooted and tried unplugging & replugging it in a couple of times.

Does exactly what you're describing - I plug it in and Synapse finds it until I actually go to click on it in Synapse, and then it disappears.
E
Fixed part of the issue by doing the following


This seems to have resolved issue.
R
Okay, I did exactly that. Unfortunately, that didn't fix it. Same behavior as before.
G
I bought Razer Kiyo. Problem was that "camera being used by another application" and razer synapse shows something about camera is using different settings and there was to click camera or synapse. But nothing worked. I unscrewed the camera and unhooked the ribbon/tape from the matrix and reattached it. The problem is gone and the camera is working now. Maybe it will be helpful
R
GrehnanSonddj
I bought Razer Kiyo. Problem was that "camera being used by another application" and razer synapse shows something about camera is using different settings and there was to click camera or synapse. But nothing worked. I unscrewed the camera and unhooked the ribbon/tape from the matrix and reattached it. The problem is gone and the camera is working now. Maybe it will be helpful


I've seen that error too. Not sure what you mean by unscrewing the camera and reattaching a ribbon, though.

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