Installed a new Kiyo on PC. Local PC see's the camera and Zoom sees it as well. When I move over to an Azure Virtual Desktop, Teams on AVD sees the camera and shows video, but Zoom (VDI) shows a grey screen. Any suggestions?
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un188
Installed a new Kiyo on PC. Local PC see's the camera and Zoom sees it as well. When I move over to an Azure Virtual Desktop, Teams on AVD sees the camera and shows video, but Zoom (VDI) shows a grey screen. Any suggestions?
Virtual machines/software may cause interruptions with the Razer Kiyo connection and the Synapse 3 app. Hence, it's working fine on your local PC. It's highly likely not to work or function properly in AVD. Feel free to check our self-help page for product updates and troubleshooting steps or PM me anytime should you need further assistance. Thanks!
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