Razer Kiyo on MacBook stopped working | Razer Insider
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Razer Kiyo on MacBook stopped working

D

My Razer Kiyo on Macbook Pro has been working fine for ages.

 

Today,. the Macbook won’t recognise it.  I’ve tried another Kiyo on this Macbook no joy.  Tried on another Macbook Air - no joy with either.

 

Both cameras work fine on a Windows box so I’m of the opinion it’s a MacOS issue ?

 

MacOS 14..4.1

 

Any suggestions?

    piciusz2
    woeihaur84
    AlphaTay
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    4 Replies

    B
    • BixelPitch
    • Insider Mini
    • 2 replies
    • May 15, 2024

    I have the same problem with the Kiyo Pro. I already upgraded to Sonoma 14.5, hoping that would help. But no…

    Well seems like Apple changed something and then it broke. But the webcams should at least be detected as a proper “General Purpose Webcam” and that seems not to be the case.

    D
    • dvenman
    • Author
    • Insider Mini
    • 1 reply
    • May 15, 2024

    My webcam started working a few days after I posted this.

     

    Weird.  I think it might have been my corporate policy was changed, then changed back.

    B
    1 person likes this
    • B
      BixelPitch
    B
    • BixelPitch
    • Insider Mini
    • 2 replies
    • May 16, 2024

    Ha, my problem was a stupid usb adapter… Case closed for me too 🙏

    A
    • Adi27th
    • Insider Mini
    • 1 reply
    • March 11, 2025

    Hello!

    I have found a solution that helped me:

     

    • Connect Kiyo to your Mac
    • Run the Photo Booth app
    • Go to CAMERA (up menu)
    • Switch to Kiyo 
    • Turn off Automatic select
    • Close Booth

       

    Reply


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