I’ve had my Razer Kraken Kitty Edition (Quartz) for less than a year and have run into an issue with disconnecting/reconnecting.
It first started happening around March of this year, and turning off the RGB function seemed to be a temporary fix. Then it started again even with the lights off, and uninstalling Synapse completely seemed to fix it.
This week the issue started again. There are no kinks or issues with the cord and the USB has no damage to it. I have no reinstalled Synapse. My USB ports on my PC do not have an issue, I’ve tested multiple devices. This is also an issue when using a work laptop and USB dock, as well as a second home PC.
I have seen other tickets with this issue but there doesn’t seem to be a solution. The headset is currently unusable because of the issues. Is anyone aware of a solution? At this point unfortunately I’m looking at having to get a new headset since this one does not function.