I bought headphones (Razer Kraken v3 Hypersense) this winter and I keep getting a message about razer TNX Spatial Audio. When I went in to turn it on, I was asked to enter an activation code - and I have no idea where it is, I searched through all the headphones but did not find it anywhere. I went to the raser site to look for my problem but was told that my earphones quote "not authorized to use this technology". But the box says that the device supports this technology, please help me!
Question
Razer Kraken v3 Hypersense/ TNX Spatial Audio
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