So today I had done some upgrades to my PC and a fresh install of windows 11. (Doubt that has any relevance to the problem) SO naturally I went and hooked all my devices back up after having upgraded parts in my PC. Got too the Leviathon V2 and found that it will not connect....at all...USB nor Bluetooth. After a bit I realized it also seems it will not let me use the source button or Bluetooth button to change source either. No matter what I do.Tried various USB-C -> USB-A cables, tried power cycling. Tried different devices with Bluetooth capabilities and no luck. Any suggestions?
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-EMVY-
So today I had done some upgrades to my PC and a fresh install of windows 11. (Doubt that has any relevance to the problem) SO naturally I went and hooked all my devices back up after having upgraded parts in my PC. Got too the Leviathon V2 and found that it will not connect....at all...USB nor Bluetooth. After a bit I realized it also seems it will not let me use the source button or Bluetooth button to change source either. No matter what I do.Tried various USB-C -> USB-A cables, tried power cycling. Tried different devices with Bluetooth capabilities and no luck. Any suggestions?
Please verify if the device's firmware is updated. I'll wait for your follow-up.
"Tried different devices with Bluetooth capabilities and no luck."
I'm not entirely sure what all happened but I left it unplugged for about an hour and when I plugged it back in it allowed me to actually switch to BT input (Which prior it was not no matter how many times i tried to change input) was able to connect it after that via BT to update firmware. Side not: Prior it would NOT connect to ANY device as it would not go into BT pairing mode hence "After a bit I realized it also seems it will not let me use the source button or Bluetooth button to change source either" either way the problem is resolved.
Razer.Speedcr0ss
Please verify if the device's firmware is updated. I'll wait for your follow-up.
I'm not entirely sure what all happened but I left it unplugged for about an hour and when I plugged it back in it allowed me to actually switch to BT input (Which prior it was not no matter how many times i tried to change input) was able to connect it after that via BT to update firmware. Side not: Prior it would NOT connect to ANY device as it would not go into BT pairing mode hence "After a bit I realized it also seems it will not let me use the source button or Bluetooth button to change source either" either way the problem is resolved.
-EMVY-
"Tried different devices with Bluetooth capabilities and no luck."
I'm not entirely sure what all happened but I left it unplugged for about an hour and when I plugged it back in it allowed me to actually switch to BT input (Which prior it was not no matter how many times i tried to change input) was able to connect it after that via BT to update firmware. Side not: Prior it would NOT connect to ANY device as it would not go into BT pairing mode hence "After a bit I realized it also seems it will not let me use the source button or Bluetooth button to change source either" either way the problem is resolved.
That's bizarre, but I am glad that it is working again! Anyhow, I will be locking this thread now. Feel free to submit a case to our Support Team or send me a PM should you need additional assistance.
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