Razer Mamba Wireless Won't Work Wired

Question

My mouse, a razer mamba stopped working wired. When I try to use it wireless, it works fine, but the moment I plug it on the USB, the mouse turns off and doesn't work I tried to trouble shoot it I couldn't find the mouse I tried to update it, it said to plug it in but my mouse won't work when plugged in and Razer Synapse doesn't even recognize it when plugged in.

Razer.Zionzedd · Answer

Hi @wirebuzzPineGreen197,Thank you for sharing your concern in the support board. Have you tried using a different USB to Micro-USB cablefor further isolation? PM me the serial number so I can verify its model and check my resources for steps to help you resolve the wired connection problem of your mouse.

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