Razer Mouse Dock not detected by synapse | Razer Insider
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Question

Razer Mouse Dock not detected by synapse


Bisquebittech749

I just bought the razer viper ultimate but when using synapse it doesn't detect the charging base, I already tried everything but I can't find a solution, someone who could solve this problem?

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FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • April 4, 2023

DId you’ve connected the cable all way in to the dock? It goes really deep inside, so be sure, it’s properly connected (the cable “casing” is not on the par with the dock casing).


Bisquebittech749

if even if the mouse can be loaded, the problem is that I can't configure the dock in synpase


Bisquebittech749

 


  • Insider Mini
  • November 24, 2023

my mice s written in china at the back i  dont know if its original and i cant modify it in razer synapse

 


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