Razer Mouse not being detected on my new Desktop PC | Razer Insider
Skip to main content
Question

Razer Mouse not being detected on my new Desktop PC


So I have a Razer Blackwidow Keyboard which is working fine on my PC, however, my Deathadder Elite is not working, it’s not lighting up and I can’t use it. 

 

Everytime I try to plug it in I get the notification that the USB has malfunctioned and I get the error code 43, I’m not sure how to fix this as I think I would need a seperate driver or something to install. This mouse works on my laptop for context (the old one which I have been using)

 

Things I’ve tried: updating drivers on device manager

installing third party driver updaters like iobit

plugging it in and out

restarting multiple times

using hardware and devices troubleshooter (using command prompt) this helped a bit as it glowed for a bit and then stopped glowing and didnt move

uninstalling usb devices on device manager and then restarting

 

I’m kind of at a loss and would appreciate any help or advice, I tried by myself for many hours but I think now is a time to ask for help, thanks!

Did this topic help you find an answer to your question?

0 Replies

Be the first to reply!

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings