Hey, as the title says, my naga pro isn’t connecting to the 2.4 dongle, it can connect via usb cable, but as soon as I try the dongle it won’t connect. The mouse appears in synapse, and turns on, but it won’t click, or move the cursor around. I’ve tried to pair the dongle and mouse together, twice, and I’ve updated the firmware.
Page 1 / 1
Hello Link2m8,
I’m sorry to hear about your Razer Naga Pro not connecting to its dongle. Make sure to plug the mouse directly to your computer USB port and not into a USB hub. Please try to download and run the pairing utility here. I hope this helps. Feel free to send me a PM with your device serial number if you need additional assistance. All the best!
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.