Hey guys bought razer naga x mouse a year ago. Worked all fine until today in the morning when it just kept disconnecting, I plugged it in other USB ports didn t work, I plugged it in 2 others pc in my house and it didn t work. I reinstalled drivers didn t help, I reinstalled synapse didn t work. I took it to a friend tho that works with PCs and on his pc it worked just fine. I don t understand how and whats causing it to not work on 3 pcs yet works on other 1 normally. Help please
Razer naga x disconnecting
Userlevel 7
- Razer Support
- 2399 replies
-
23 February 2023
Hey guys bought razer naga x mouse a year ago. Worked all fine until today in the morning when it just kept disconnecting, I plugged it in other USB ports didn t work, I plugged it in 2 others pc in my house and it didn t work. I reinstalled drivers didn t help, I reinstalled synapse didn t work. I took it to a friend tho that works with PCs and on his pc it worked just fine. I don t understand how and whats causing it to not work on 3 pcs yet works on other 1 normally. Help please
Were you able to further isolate the issue by temporarily disabling the Synapse 3 app? PM me the serial number so I can validate the model of your device and check for other model-specific steps to help you resolve the connection problem. Thanks!
Same thing happened to me. Were you able to fix the problem?
Were you able to solve this? I have the same issue !!
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.