Razer Nari Ultimate Dongle Replacement | Razer Insider
Skip to main content

Razer Nari Ultimate Dongle Replacement

  • October 29, 2022
  • 1 reply
  • 47 views
K
Hello everyone! I am experiencing some very weird unusual problem and i need help. My Headset/Dongle keeps disconnecting/reconnecting and it does that over and over again whenever i play a sound. So i changed my USB port from another to another,i formatted my windows,reinstalled USB ports drivers same thing goes over and over again. I thought there might be problem with the dongle software so i downloaded the utility to pair my headphones to the dongle. So when am not playing any sound the pairing between the headphone/dongle through the utility goes just fine,but whenever i start playing sounds it keeps disconnecting/reconnecting and it wont even let me pair. There seems to cause some problem with disconnecting/reconnecting when a sound is being played. Tried it on my laptop same thing is going on. Seems like i will need a dongle replacement. Where can i buy/get one?
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Zionzedd
Kaneki435
Hello everyone! I am experiencing some very weird unusual problem and i need help. My Headset/Dongle keeps disconnecting/reconnecting and it does that over and over again whenever i play a sound. So i changed my USB port from another to another,i formatted my windows,reinstalled USB ports drivers same thing goes over and over again. I thought there might be problem with the dongle software so i downloaded the utility to pair my headphones to the dongle. So when am not playing any sound the pairing between the headphone/dongle through the utility goes just fine,but whenever i start playing sounds it keeps disconnecting/reconnecting and it wont even let me pair. There seems to cause some problem with disconnecting/reconnecting when a sound is being played. Tried it on my laptop same thing is going on. Seems like i will need a dongle replacement. Where can i buy/get one?
This is highly likely a hardware problem with the wireless dongle. PM me the serial number so I can validate its model and share a copy of your receipt to help me start a case for a dongle replacement request. *Thread locked to curb conversation to PM.
K
1 person likes this
  • K
    Kaneki435
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings