razer viper v2 pro dongle replacement

hello, where to find dongle replacement for the razer viper v2, i know the hyperpooling dongle need razer viper v2 pro to be upgraded to be working, and the upgrade process need functional dongle, it cannot happen wired it need the dongle to upgrade. so, if anyone know how to get dongle, i am wondering if the dongle Buy Razer Mice and Keyboards USB HyperSpeed Dongle | Replacement Parts Mice | Razer.com is working with the viper v2 pro without an upgrade, anyone can confirm. note: i am tired of contacting razer support and always replaying with bot messages, such as send more info and send shipping, and they always need more info i don't know why. thanks guys for help