razer X not working | Razer Insider
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Question

razer X not working

  • July 31, 2023
  • 2 replies
  • 46 views

New Razer X plugged into my laptop as per the instructions with camera plugged in also, and does not convey  video signal to laptop and the status light IS NOT on. We have tried to contact razer support to no avail.  

2 Replies

Razer.Zionzedd

Hi @Print4You,

 

Thanks for posting your concern here in the support board. Please PM me your case reference number and the serial number of your device so I can verify the status of your support ticket and your device’s specification.


  • Author
  • Insider Mini
  • August 4, 2023

Razer X S/N:542137L05000861. we have attempted several times to not only contact razer to ask for assistance in this matter and to also lodge a case, the website does not allow for these actions. This experience has been a waste of time and money!