Sound issue with Black Shark V2 Pro | Razer Insider
Question

Sound issue with Black Shark V2 Pro

  • 11 August 2023
  • 1 reply
  • 2123 views

So this started happening to me recently, the regular audio without any type of enhancement from the THX Spacial audio app sounds slightly muffled, different than it used to when I originally started using them. Also now when I turn on Spatial Audio it sounds absolutely terrible and incredibly distorted. things like gunshots in games sound really far away and low and other sounds like clicking in the menu of a game sound incredibly loud and sharp. It gets much worse when they are set to “ competitive mode” or “enviornmental”. recently I have also started hearing really loud static whenever the volume dial on the side of the headphones is turned either up or down, but quiet when in the middle.

 

I have  tried everything from uninstalling the razer synapse and THX Spatial Audio Apps, changing USB Ports and even re installing all of my sound drivers

 

If anyone has any solutions please let me know


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1 Reply

Thank you for explaining the issue clearly. For now, follow the steps in this article to troubleshoot a headset audio concern. If you need additional assistance, please PM me your device's serial number to look for other possible fixes.