synapse 2 and 3 cannot find my devices | Razer Insider
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i own a mini blackwidow v2 keyboard and a basilisk v3 Mouse. i downloaded the synapse apps and neither can find the devices. I watched all of the helpful videos and found that they lack any helpful information. how do I find my razer devices on the razer app?
i also have the same problem with blackwidow v3 keyboard and deathadder v2 mouse
I also have the same problem with my blackwidow keyboard

It won't light up and the app doesn't recognise any chroma compatible device.
Tried https://www.youtube.com/watch?v=kEaIDhqHLIA and still isn't recognizing it
Try Synapse clean install:





  • Uninstall Synapse

  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers

  • Then restart your PC

  • After reboot install Synapse again (as administrator).



Also if you have Valorant installed, try to remove/reinstall Riot Vanguard, as it can also may be problem.
Hi FizsPL, thanks a lot.

Unfortunatly i tried clean install and sypnase still doesn't recognize my keyboard.



I have Valorant installed, so i will try to remove Riot Vanguard.
I unsinstalled Valorant, Riot vanguard and riot launcher, restarted and sypnase recognises my keyboard again



Thanks

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