Synapse 3.0 does not recognize ORNATA V3 X

If you have Valorant installed, then Riot Vanguard anti-cheat can block Razer devices to be not available in Synapse. Remove Riot Vanguard and restart PC.

I have a razer brand mouse, it is connected to Synapse, I think it has nothing to do with Valorant.

If you’re 100% sure it’s not Riot Vanguard thing, then you might try Synapse clean reinstall:

1. Uninstall Synapse
2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
3. Then restart your PC
4. After reboot install Synapse again (as administrator).

didn’t work and also now my mause isnt connect to synapse 3

I bought Razer's Ornana v3 x keyboard yesterday and plugged it into my computer and used it, but Synapse 3 did not detect the keyboard.

Hello campbitSkobeloff833,

Please ensure that your Razer Ornata V3 X is directly connected to a USB port on your computer and not to a USB hub. Also, try logging in to Razer Synapse using the test account credentials below to check if the same problem persists.

• Email: testingrazer1@gmail.com
• Password: testingrazer1

If you need further assistance, PM me with your device's serial number so I can verify its model and provide other workarounds. Have a great day!

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