Synapse Chroma Profiles Disappear After Long Sleep/Hibernate | Razer Insider
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Synapse Chroma Profiles Disappear After Long Sleep/Hibernate

  • July 16, 2023
  • 1 reply
  • 53 views
signsWaterspoutthink150

Like in the title. I've made a similar topic about this issue when hibernating but deep sleep for a longer time causes the same issue.

    1 Reply

    I
    • ittroll
    • Insider Mini
    • July 16, 2023

    Thanks for posting, I don’t sleep my PC, but I am experiencing this same issue after every fresh boot. I think this started happening after a recent Synapse update. I import my Chroma profiles and link them to my games and it works fine. But next boot they have gone again.

    I did a full clean re-install as detailed in Answer ID: 1708. But this made no difference.

    I run Synapse in Guest mode (without logging into my Razer account). Previously this worked fine, but I’m wondering that got broken in the update.

    I’ve opened a support case.

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