All the following screenshots are sadly in German but I dont think that's too much of a problem.
Also try clean Synapse reinstall with below steps:
- Uninstall Synapse
- Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
- Then restart your PC
- After reboot install Synapse again (as administrator).
Ever since the January 23, 2024 updates Synapse does not see my devices. I have both “legacy” devices and new devices. I even bought a brand new Tartarus Pro. I have had an IT professional uninstall and reinstall (clean reinstall) Synapse 3 and Synapse does not see my keyboard (Blackwidow V3), my mouse (Taimpan-Legacy), or my brand new Tartarus Pro. Headset seems to work. I am going crazy trying to get this fixed. Its a software issue becasue Windows 10 sees the devices just fine and none have driver errors. I do not play Valorant and Riot Vanguard anti-cheat software is not loaded on my system. Any ideas?
I have a huntsman v2 tkl, a basilisk v3, a blackshark v2 pro, a cynosa v2 and a kraken v3 x and none of them connect to synapse anymore. I tried reinstalling all Razer apps again, nothing. I tried reinstalling drivers, nothing. I tried restarting 4 times now, nothing. I tried connecting other USB mice and keyboards, no problem. Only Razer products dont work correctly (it says that the drivers don't work) I mean I can still use them but I cant use synapse and with that I cant access important functions of my headset custom settings / Razer chroma. I also tired uninstalling synapse completely and while all Razer apps were uninstalled, all drivers worked just like normal, so synapse is causing the massive issue. Thanks Razer I cant use my goddamn 450€ gaming setup! I dont know what to do and I'm so frustrated please help.
All the following screenshots are sadly in German but I dont think that's too much of a problem.
kenne ich auch
denke das hängt mit Microsoft zusammen ich mag das Microsoft System auch nicht
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