Synapse doesn't detect any of my devices and the drivers are dying I'm having a mental brakdown | Razer Insider
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Synapse doesn't detect any of my devices and the drivers are dying I'm having a mental brakdown

  • January 23, 2023
  • 4 replies
  • 555 views
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I have a huntsman v2 tkl, a basilisk v3, a blackshark v2 pro, a cynosa v2 and a kraken v3 x and none of them connect to synapse anymore. I tried reinstalling all Razer apps again, nothing. I tried reinstalling drivers, nothing. I tried restarting 4 times now, nothing. I tried connecting other USB mice and keyboards, no problem. Only Razer products dont work correctly (it says that the drivers don't work) I mean I can still use them but I cant use synapse and with that I cant access important functions of my headset custom settings / Razer chroma. I also tired uninstalling synapse completely and while all Razer apps were uninstalled, all drivers worked just like normal, so synapse is causing the massive issue. Thanks Razer I cant use my goddamn 450€ gaming setup! I dont know what to do and I'm so frustrated please help. All the following screenshots are sadly in German but I dont think that's too much of a problem.
DexWex

4 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • January 24, 2023
If you have Valorant, then uninstall Riot Vanguard anti-cheat software, as it's messing with Synapse. Also try clean Synapse reinstall with below steps:
  • Uninstall Synapse
  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  • Then restart your PC
  • After reboot install Synapse again (as administrator).
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guideSugarPlumtech810

Ever since the January 23, 2024 updates Synapse does not see my devices.  I have both “legacy” devices and new devices.  I even bought a brand new Tartarus Pro.  I have had an IT professional uninstall and reinstall (clean reinstall) Synapse 3 and Synapse does not see my keyboard (Blackwidow V3), my mouse (Taimpan-Legacy),  or my brand new Tartarus Pro.  Headset seems to work.  I am going crazy trying to get this fixed.  Its a software issue becasue Windows 10 sees the devices just fine and none have driver errors.  I do not play Valorant and Riot Vanguard anti-cheat software is not loaded on my system.  Any ideas?  

AC2211D16406337

I have a huntsman v2 tkl, a basilisk v3, a blackshark v2 pro, a cynosa v2 and a kraken v3 x and none of them connect to synapse anymore. I tried reinstalling all Razer apps again, nothing. I tried reinstalling drivers, nothing. I tried restarting 4 times now, nothing. I tried connecting other USB mice and keyboards, no problem. Only Razer products dont work correctly (it says that the drivers don't work) I mean I can still use them but I cant use synapse and with that I cant access important functions of my headset custom settings / Razer chroma. I also tired uninstalling synapse completely and while all Razer apps were uninstalled, all drivers worked just like normal, so synapse is causing the massive issue. Thanks Razer I cant use my goddamn 450€ gaming setup! I dont know what to do and I'm so frustrated please help.
All the following screenshots are sadly in German but I dont think that's too much of a problem.548276_19a6b5cd65d0e53e182473127259ed6b.png548277_bc7fce893b69046114803336684a2f4e.png548276_19a6b5cd65d0e53e182473127259ed6b.png548277_bc7fce893b69046114803336684a2f4e.png548278_c009d13b83f22d3546ac3b1413ab41da.png548278_c009d13b83f22d3546ac3b1413ab41da.png

kenne ich auch

 

Im Alter Lernen wozu RAZER nicht so ist wie es sein sollte bzw. `RAZER _Tastatur`?
AC2211D16406337

denke das hängt mit Microsoft zusammen ich mag das Microsoft System auch nicht

Im Alter Lernen wozu RAZER nicht so ist wie es sein sollte bzw. `RAZER _Tastatur`?
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