Synapse keeps my mic desactivated while I press the mute button | Razer Insider
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Question

Synapse keeps my mic desactivated while I press the mute button

  • June 3, 2026
  • 1 reply
  • 30 views

When I press the mute button of my Blackshark V2 Hyperspeed the mic gets desactivated in Synapse but when I press it again to unmute myself, the mic’s sensivity stays at 0 so I always have to go to synapse to modify it manually which is pretty annoying as I like to get muted pretty often. Ihave a video of what happens but I don’t know if I can upload it here

 

 

1 Reply

Razer.Zionzedd

Hi Akhoris_,

 

I would like to understand the behavior of your Razer BlackShark V2 HyperSpeed’s mic feature with Synapse running in the background. Please PM me your Razer headset’s SN together with the video you took that demonstrates the issue. Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA. Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission. 

 

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