Synapse not recognizing firmware update on Blade 18 | Razer Insider
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Question

Synapse not recognizing firmware update on Blade 18

Sidereal_Exalt

Synapse prompted me to updated the EC firmware on my Blade 18 4080 -- went to the website, downloaded the latest firmware updater, followed the instructions, update was successful.

Synapse is still prompting me to update the firmware. The BIOS shows the firmware is updated to the new version, I checked that Windows 11 is fully up to date, and I reinstalled Synapse.

Anyone experience this or have any ideas? Every time I open Synapse it is constantly reminding me to update the firmware.

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2 Replies

J
  • Jaycut
  • Insider Mini
  • 1 reply
  • April 3, 2023

Hi, I’m having the same issue, have you resolved this yet? 

Sidereal_Exalt

No. I contacted support and am in the process of sending in my logs, but no fix yet.

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