As the title impllies when I mute my Mic with snyapse 4 open it cause the iunput volume to go to 0 however unmutting the mic doesnt bring it back up only munally increasing it works. This is a pain and makes the mute worthless. The problem only started happening on the 20/05/2026 and is affecting my black shark v2 pro 2023. Synaspse 4 is just problem after problem and its making me rethink my future razer purchasing deciusions due to how aful the software now is
Question
Synaspe 4 muting Mic drops input to 0
Exact same symptoms that I’m having. Tried to pair headset again and do all kinds of things till I figured out what was happening.
I’m also having this issue on my Blackshark V2 Pro (2023) headset. It makes muting a pain to deal with, especially while gaming as you have to tab into Synapse and manually ramp up the mic volume.
This issue also has me considering ceasing using and buying razer products due to the many problems that arise from the software alone. Another thing issue I experience from the software is the inability to use the “Enhancements”. Through testing, they seem to not make a difference on my microphone whatsoever.
One way I believe I have found to fix this issue is to not use Razer Synapse. When Synapse is force closed, the headset and microphone seem to mute as intended.
Same thing for my Blackshark V2 Pro 2023 headset. Please fix!
At least i know im not the only one now still Razer need to get their act together on the software side of things
Check the mic settings in Razer Synapse, I had this happen too and noticed in the headset settings under microphone the mic volume was set to zero. After setting it to 100 it fixed the issue
Check the mic settings in Razer Synapse, I had this happen too and noticed in the headset settings under microphone the mic volume was set to zero. After setting it to 100 it fixed the issue
While it does work to restore input the second I mute again it defaults back to 0 unless I manually put it back on to 100. Does your stay even after muting and unmuting?
Same here, already posted in a few threads… fix this!
how to fix this?
I have been having this issue for over a week Razer Blackshark V2 Pro (2023).
Yes!! I have Barracuda x Chroma and i am SICK to death of having my mic constantly mute. I could be in a gaming session with friends, and if i press the headset to temporarily mute myself and unmute, my input remains zero.
I have to go into razer synapse app and manually go in and turn my input up again. This is infuriating me! especially if i’m mid game!!! I have tried uninstalling razer synapse and it doesnt fix it. I’ve also tried trouble shooting based on both customer service feedback and also comments on threads like this (seems to be a few posts on reddit too).
I didn’t spend this much money on a headset for this type of BS!!!
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