The backlight on the docking station does not work properly, does not respond to charging

Good afternoon, I have a Riser Viper ultimate, I have a problem with the docking station, please help. The docking station charges, but does not synchronize with the mouse during charging, the problem was also with the mouse before reinstalling Riser Chrome. I will explain: during charging, the docking station freezes, but it lights up as it was, it does not change the color of the charge drains, I will be grateful for your help and feedback