The cdk I bought last night was not received and there was no refund. | Razer Insider
Question

The cdk I bought last night was not received and there was no refund.

  • 30 March 2023
  • 2 replies
  • 73 views

Userlevel 1

The cdk of Resident Evil 7 and 8 I bought last night has been being processed, and I haven't received any message notification or refund for large-scale recovery so far.


2 Replies

same problem

Userlevel 7

Hi @Yian2038 and @Castiel_yan! Apologies for the inconvenience. Here’s our official statement regarding the Razer Gold transaction-related concern: https://www.reddit.com/r/razer/comments/126v31e/resident_evil_key_replacement_refund_update/. Have you both submitted a Razer Gold claim/case number? If you haven’t started creating it, please kick-start a Razer Gold Support ticket here: https://mysupport.razer.com/app/gold/ticket. Thanks for your understanding and cooperation.

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