the mouse(Mamba TE) suddenly stopped working | Razer Insider
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the mouse(Mamba TE) suddenly stopped working

  • October 18, 2022
  • 1 reply
  • 130 views

Hello, I have a problem with the mouse(razer mamba tournament edition), I tried every way, i.e. restart pc, reinstalling the software, unfortunately nothing helped, the only way for it to start working is to turn off razer synapse 3 completely, other devices, such as a mouse pad, headphones and keyboard are working fine It happened literally an hour ago while watching Youtube without moving the mouse, a notification popped up saying that "usb device cannot be recognized"
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Razer.Zionzedd
Connoraty
Hello, I have a problem with the mouse(razer mamba tournament edition), I tried every way, i.e. restart pc, reinstalling the software, unfortunately nothing helped, the only way for it to start working is to turn off razer synapse 3 completely, other devices, such as a mouse pad, headphones and keyboard are working fine It happened literally an hour ago while watching Youtube without moving the mouse, a notification popped up saying that "usb device cannot be recognized"
This sounds like a software problem. Try to repair the Synapse app by following the steps here. If that didn't work, proceed by performing a clean installation of the application by following this guide. Feel free to PM me anytime if you're still experiencing the same issue so I can start a case and raise your concern to the software team. Thanks! *Thread locked to curb conversation to PM.

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