I have Razer Kraken Tournament Edition headset and i can’t increase my headset sound. I can reduce the volume using the button but i cant increase. I think my volume up button is dead, is it possible to increase thx sound from somewhere?
thx sound
- Razer Support
Hi Crawdar,
Let me assist you with your Razer Kraken Tournament Edition volume-up button that is not responding. Were there any incidents that happened to your headset before the issue? Is there any noticeable physical damage from the device? It seems to me that there is a mechanical issue involved. Would you please do me a favor and shoot a video of the problem you're experiencing? Once you have the video, you can upload it to Google Drive. Please PM me the shareable link and your device's serial number so I can assist you as promptly as possible. All the best!
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