Hi I have a Kraken Tournament Edition Headphones and until the release of the THX Spacial Audio App my headphones worked with THX. Now all of a sudden it has stopped. I downloaded the app and it asks for activation code so when i tried to activiate it with a serial it shows me an error “ Your Razer device is not eligible to receive a 7.1 Surround Sound activation code. “.
Can anyone please help out with what needs to be done.