THX Spatial Audio loses audio output | Razer Insider
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THX Spatial Audio loses audio output

  • October 29, 2022
  • 1 reply
  • 43 views
S
I have been finding that the THX Audio app keeps "losing" the output device, where you start up a game, etc and there is no audio output from the selected source. This particularly happens after sleep, but can also happen after rebooting, performing an update, etc. I can understand it losing the device after some updates, but going to sleep or rebooting shouldn't be an issue. Sometimes it happens without any state change, other than you haven't been using audio for a while (no youtube, etc. on in the background while you do other tasks, etc). 99% of the time this is resolved by selecting a different output device in the THX audio window and then switching back, but does Razer expect people to actually purchase this with problems like these? As I doubt this issue will resolve itself before the remainder of my trial expires (8 days), after I uninstall it, if I later install it in a few months is there going to be a new trial window?
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      Razer.Speedcr0ss
      Sorjal
      I have been finding that the THX Audio app keeps "losing" the output device, where you start up a game, etc and there is no audio output from the selected source. This particularly happens after sleep, but can also happen after rebooting, performing an update, etc. I can understand it losing the device after some updates, but going to sleep or rebooting shouldn't be an issue. Sometimes it happens without any state change, other than you haven't been using audio for a while (no youtube, etc. on in the background while you do other tasks, etc). 99% of the time this is resolved by selecting a different output device in the THX audio window and then switching back, but does Razer expect people to actually purchase this with problems like these? As I doubt this issue will resolve itself before the remainder of my trial expires (8 days), after I uninstall it, if I later install it in a few months is there going to be a new trial window?
      Please reload your THX spatial audio drivers by following the steps from this article. The trial version needs a Razer ID during the activation. Razer ID that has been used and will no longer be able to install the trial version. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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