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touch pad not clicking razer blade 17


NagatoPain998

touch pad not clicking i can move  but i cant click anything idk whats going on battery is normal so its not this

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8 Replies

Razer.Speedcr0ss
NagatoPain998 wrote:

touch pad not clicking i can move  but i cant click anything idk whats going on battery is normal so its not this

 

Is the touchpad stiff and protruding from the bottom of the chassis? Please check if the issue happens while you are in Windows Safe Mode. Otherwise, please perform the suggested steps from this article. Let me know how it went.


NagatoPain998
  • Author
  • Insider Mini
  • 4 replies
  • April 19, 2023

Noo touch pad looks that sime like before  it's look something like system problem cause when I turn on laptop for first few seconds it's look like I would hold right click and later click completely don't work from mechanical I can't see and problems or differents like this before I buy him I will try windows safe mod and I will tell that is help or not 


FiszPL
Vanguard
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  • VANGUARD
  • 7373 replies
  • April 19, 2023

I’d still open the bottom lid to check if battery is not bulging. Also you can clean fans ;)


NagatoPain998
  • Author
  • Insider Mini
  • 4 replies
  • April 19, 2023

Battery is okey  I was checking and fans is clean too 


NagatoPain998
  • Author
  • Insider Mini
  • 4 replies
  • April 19, 2023

Windows  safe mod don't help


Razer.Speedcr0ss
NagatoPain998 wrote:

Windows  safe mod don't help

Thanks for confirming. Please send me a PM including your laptop’s serial number so I can help you kick-start a case number and forward it to our Support Team for further assistance. Thanks for your cooperation.


NagatoPain998
  • Author
  • Insider Mini
  • 4 replies
  • April 20, 2023

Serial no: (*Omitted for your security) Product No:(*Omitted for your security). 


Razer.Speedcr0ss
NagatoPain998 wrote:

Serial no: (*Omitted for your security) Product No:(*Omitted for your security). 

I removed your device’s details to avoid exposing them in public. Anyhow, I’ve sent you a message. Thanks for your cooperation.

 

*The thread is now locked to avoid the accidental posting of sensitive information.


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