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transaction cancelled - always shows after i tried to reload on my razer gold account, the sad part is its been few days since i've submit the ticket but not response or whatsoever from the razer gold support. I want to use top up asap as this is my only way to reload on my game.!

same me too this ticket (removed case number for security purposes) from 7 until now not clearly 15 , 8 days i waiting LOL


transaction cancelled - always shows after i tried to reload on my razer gold account, the sad part is its been few days since i've submit the ticket but not response or whatsoever from the razer gold support. I want to use top up asap as this is my only way to reload on my game.!

Hello adrielle990,

I’m sorry for the delayed response from our Razer Gold Support Team. Please PM me your reference number so I can review it and notify the team assigned to your case. All the best!

​​​​​​​​​​*Thread locked to curb the conversation to PMs.


same me too this ticket (removed case number for security purposes) from 7 until now not clearly 15 , 8 days i waiting LOL

Hi nervousz,

I have notified our Razer Gold Support Team and asked for an update on your case. Please expect an email from our team within 24-48 hours. Do let me know if you do not hear from them by then. Should you have any other concerns, do not hesitate to PM me. Thanks for your continued patience, and stay safe!

​​​*Thread locked to curb the conversation to PMs.