Unable to locate serial number for warranty message. | Razer Insider
Skip to main content
Question

Unable to locate serial number for warranty message.

  • October 12, 2023
  • 1 reply
  • 131 views
lowpien

Hi

 

I’ve registered my Razer Blade, but when trying to check  for warranty i have that message :

We are unable to locate your serial number in our database.

  • The serial number may have been entered incorrectly. Please verify and try again.
  • If your product was previously replaced under warranty, please contact customer support for further assistance.

The SN is the good one verify and re-verify again.

 

Thanks

    This topic has been closed for replies.

    1 Reply

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • October 12, 2023

    Hello lowpien,

    I’m here to help. Please PM me your device serial number and attach a screenshot of the error message you receive so I can check and verify from our system. Save the shareable files via any online drive account listed here. I hope to hear from you soon.

    ​​​​​*Thread locked to curb the conversation to PMs.

    CookiesCookie settingsAccessibility statement