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Question

Unable to submit support case

  • March 16, 2023
  • 3 replies
  • 272 views
R

I am unable to submit a support case.

  • I am logged in.
  • I enter all the fields
  • perform the captcha
  • hit the submit button.
  • The submit button remains highlighted but does not submit the case.
     

I tried to user Razer Assist to work around this but when I click ‘Submit support case’ it responded saying there was an issue processing my information.

Any help would be great as I have a Razer Blade 15 that currently will not power up

      3 Replies

      TheDementor18

      I have the same issue claiming a warranty for my viper ultimate as well, any help would be appreciated.

       

        X
        • xxDragon77xx
        • Insider Mini
        • March 17, 2023

        Same issue, trying to get support for my iskur.

          A
          • Anonymous
          • June 24, 2023

          Same issue, can not get support for xbox controller quick charging station.

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