UNRECOGNIZED SERIAL NUMBER | Razer Insider
Skip to main content

UNRECOGNIZED SERIAL NUMBER

  • October 6, 2023
  • 1 reply
  • 669 views

geobusHeatWave343

I want to register my product but I can't because whenever I enter P/N or S/N it says UNRECOGNIZED SERIAL NUMBER
Please double-check similar characters such as:

"I" and "1"

"O" and "0"

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • October 8, 2023

Hello geobusHeatWave343,

I'd be happy to help with your product registration concern. To get started, please send me a PM with a photo of the device serial number and the proof of purchase? That way, I can verify the model and assist you in registering it. You can save them to any online drive account listed here. Additionally, you may find this link helpful in guiding you on how to check the product serial number. All the best!