Username is correct but error message says incorrect | Razer Insider
Skip to main content
Question

Username is correct but error message says incorrect

  • October 3, 2023
  • 1 reply
  • 199 views
A
  • Anonymous

When making purchase of the game, i entered the Razer ID but face above error message.

    This topic has been closed for replies.

    1 Reply

    Razer.Zionzedd

    When making purchase of the game, i entered the Razer ID but face above error message.

    Hi @Rain2023,

     

    It’s best that you submit a support ticket so the Razer Gold Team can look into your concern ASAP. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update. 

     

    *Thread locked.

    CookiesCookie settingsAccessibility statement