Username is correct but error message says incorrect | Razer Insider
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Username is correct but error message says incorrect

  • October 3, 2023
  • 1 reply
  • 170 views
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When making purchase of the game, i entered the Razer ID but face above error message.

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    Razer.Zionzedd
    Rain2023 wrote:

    When making purchase of the game, i entered the Razer ID but face above error message.

    Hi @Rain2023,

     

    It’s best that you submit a support ticket so the Razer Gold Team can look into your concern ASAP. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update. 

     

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