Viper 8KHz Clicks and wheel not working | Razer Insider
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Question

Viper 8KHz Clicks and wheel not working

  • November 13, 2023
  • 1 reply
  • 62 views
DankraniKun

My mouse was working great and the next day, the scroll stopped working, I read in Reddit that I should clean it with alcohol.

I do.

After a while it works back.

After a while it stops working again.

Next day (today) I can’t use Windows (10) because the LMB seems to be stuck or something.

I try another mouse, neither work, I unplug the Viper, it works!

Try another PC, don’t work, boot “Try” Ubuntu on the first PC, still not work.

Warranty expired. 2 years well cared for this?

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • November 15, 2023

Hello DankraniKun,

I’m here to help. Have you tried to clean the affected buttons with compressed air in an attempt to fix the issue? If the problem persists, please PM me the mouse serial number so we can verify its model and check for possible solutions. All the best!

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